free returns & 60 day return window
FAQ'S
Ordering
WHAT IS FUORARLL?
FuorArll is an online shopping delivery service that allows you shop from as many as 5,000 items. Our well-trained Personal Shoppers carefully pick your groceries and deliver them to you at home or at the office.
HOW CAN I CREATE AN ACCOUNT?
- Visit FuorArll.com to “Sign up ” or download the fuorArll App for iOS or Android.
- Fill in all the needed information and click “create”.
- A confirmation of your registration will be sent to your email address.
HOW CAN I MAKE AN ORDER?
1. Visit FuorArll.com or download the FuorArll App for iOS or Android and Sign in.
2. Browse the product you need by food categories or use the search bar.
3. Choose the items you are interested in by buying by yourself or sharing with other shoppers.
4. Add items to your cart and check out quickly.
5. Pay for your products securely via Paystack or direct transfer into our bank account.
6. Your order summary and confirmation will be sent to your registered email.
HOW LONG DOES IT TAKES FOR MY ORDER TO BE DELIVERED
We offer same-day, next-day, and scheduled deliveries from Monday to Saturday. No Sunday deliveries.
WHY SHOULD I BUY ON FUORARLL?
1. Access to fresh and affordable food
2. Convenient delivery options
3. Competitive prices on all products
CAN I RETURN ORDER?
Yes! If your order meets our return policy criteria, you can return it. Just get in touch with our customer service within 6 hours of receiving your order to start the process. You can find more details on our Return & Refund Policy
HOW DO I MAKE PAYMENT?
We accept various payment methods, including card payments, bank transfers, wallet payments, and online payments via Paystack . Simply choose your preferred payment option at checkout and follow the instructions to complete your purchase.
CAN I PAY ON DELIVERY?
We currently don’t offer pay-on-delivery. All orders need to be paid for in advance before we dispatch them for delivery.
HOW CAN I APPLY A COUPON/VOUCHER?
To use a discount or voucher code, simply enter it in the designated field at checkout and click “Apply.” The discount will automatically be deducted from your total. Below is the step by step guide:
1. Add your favorite items to cart
2. Fill in your delivery details
3. At checkout, look for the “Apply Voucher Code” or “Apply Coupon Code” section and enter code.
DO PRODUCT IMAGES REFLECT EXACTLY WHAT I WILL RECEIVE?
While most items show actual images of what will be delivered, some images may differ slightly from what is displayed on the website. This may occur for a variety of reasons including but not limited to a new/temporary packaging design by the manufacturer, promotional items, same content but different version of an item. Some images may also be for illustration purposes only and may not exactly reflect the colour, size and shape of actual item; this is particularly relevant for fruits, vegetables and other fresh produce.
DOES FUORARLL HAVE AN OFFICE?
No! we are stritcly an online store.
Contact Number: +234
Email: sales@fuorarll.com
IS MY CARD INFORMATION SECURE?
Your security is our priority. We use Paystack, a PCIDSS-compliant payment processor, to handle your card details securely. For more information, see our Privacy Policy.
CAN I ORDER FOR SOMEONE?
Yes, you can! Simply provide the recipient’s delivery details during checkout, and we’ll ship the order directly to them.
DO YOU OFFER INTERSTATE DELIVERY?
We do not provide interstate delivery. We currently offer delivery services in Lagos.
HOW CAN I GET SAME DAY DELIVERY?
We do not provide interstate delivery. We currently offer delivery services in Lagos.
Have more questions?
Feel free to contact us at here. We’re happy to help!